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Knowledge base software
KnowledgeOwl is knowledge base software software offering knowledge base software for customer help centers and internal documentation with robust permissions. Founded in 2013 and based in Sewanee, Tennessee, USA, KnowledgeOwl helps support and HR teams work more efficiently and achieve better outcomes.
KnowledgeOwl is built for support and HR teams. It suits teams that want public and private knowledge bases without spreadsheets and disconnected tools.
Compared with alternatives like HelpDocs, KnowledgeOwl differentiates on public and private knowledge bases. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core KnowledgeOwl for growing teams. Contact for a quote.
Advanced KnowledgeOwl for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| public and private knowledge bases | , | |
| reader groups and permissions | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| full-text search | , | |
| versioning | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
CRM
Communication
Storage
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
The AI-powered knowledge base platform.
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