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AI-powered service management
Serviceaide is AI service management software offering an ITSM and enterprise service management platform with AI chatbot and knowledge automation. Founded in 2016 and based in Santa Clara, California, USA, Serviceaide helps mid-market and enterprise IT work more efficiently and achieve better outcomes.
Serviceaide is built for mid-market and enterprise IT. It suits teams that want AI virtual agent without spreadsheets and disconnected tools.
Compared with alternatives like ServiceNow, Serviceaide differentiates on AI virtual agent. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Serviceaide for growing teams. Contact for a quote.
Advanced Serviceaide for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| AI virtual agent | , | |
| ITSM and ESM workflows | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| knowledge management | , | |
| intelligent automation | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
DevOps
Communication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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