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Microsoft Dynamics 365 Sales vs Groove: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales
Leads 7/9
Rating
—
Reviews
0
From
$65/mo

in CRM Software

Groove
Groove
Rating
—
Reviews
0
From
Custom

in Sales Engagement

Jump to scorecard Ask SIA

The Short Answer

Microsoft Dynamics 365 Sales vs Groove, in 15 seconds

Choose Microsoft Dynamics 365 Sales if…

  • You want the lower entry price
  • You want to trial before paying
  • You depend on a broad integration ecosystem
  • You want deeper AI and automation features

Choose Groove if…

  • You prefer Groove's approach and ecosystem

Head-to-Head Scorecard

How Microsoft Dynamics 365 Sales and Groove score

Microsoft Dynamics 365 Sales leads on 7 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Microsoft
    No reviews
    Groove
    No reviews

  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Microsoft
    0
    Groove
    0

  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Microsoft Dynamics 365 Sales
    Microsoft
    $65/mo
    Groove
    Custom

  • Free Access

    Availability of a free plan and/or free trial

    Microsoft Dynamics 365 Sales
    Microsoft
    Free trial
    Groove
    Paid only

  • Integrations

    Number of listed third-party integrations

    Microsoft Dynamics 365 Sales
    Microsoft
    6
    Groove
    0

  • Features

    Number of listed product capabilities

    Microsoft Dynamics 365 Sales
    Microsoft
    16
    Groove
    0

  • AI Features

    Capabilities mentioning AI, automation or ML

    Microsoft Dynamics 365 Sales
    Microsoft
    3
    Groove
    —

  • Security & Compliance

    Number of listed compliance certifications

    Microsoft Dynamics 365 Sales
    Microsoft
    4
    Groove
    —

  • Platforms & Deployment

    Supported platforms and deployment options

    Microsoft Dynamics 365 Sales
    Microsoft
    4
    Groove
    3

Feature Comparison

Microsoft Dynamics 365 Sales vs Groove feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Microsoft Dynamics 365 Sales
Groove
Overview
User rating
—
—
Pricing model
SUBSCRIPTION
QUOTE_BASED
Starting price
$65/mo
Custom
Free version
Free trial
Features
Key capabilities
Lead & opportunity managementAI-guided sellingCopilot AI assistanceSales forecastingRelationship analyticsPower Platform automation (low-code)+10
—
AI features
AI-guided sellingCopilot AI assistancePower Platform automation (low-code)
—
Integrations & API
Integrations
Microsoft 365TeamsPower PlatformOutlookLinkedIn Sales NavigatorAzure
—
Public API
Platforms
Deployment
Cloud
CloudWeb
Platforms
WebiOSAndroid
Web
Mobile support
Security & Compliance
Compliance
SOC 2 Type IIGDPRISO 27001HIPAA
—
Vendor
Company
—
—
Verified
Founded
1975
—
Headquarters
Redmond, Washington, USA
—

Pricing Comparison

Microsoft Dynamics 365 Sales vs Groove pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Microsoft Dynamics 365 Sales

$65/mo to start
Sales Professional$65/month
  • Lead & opportunity management
  • Built-in dashboards
  • Mobile app
Sales Enterprise$105/month
  • AI-guided selling
  • Copilot
  • Forecasting
  • Customization
Sales Premium$150/month
  • Conversation intelligence
  • Advanced AI
  • Sales accelerator

Groove

Custom to start
CustomCustom
  • Email & multichannel outreach
  • Sequences & cadences
  • CRM sync & activity capture
  • Analytics & reporting

Total cost of ownership factors

Free planMicrosoft Groove
Free trial to evaluateMicrosoft Groove
Transparent published pricingMicrosoft Groove
Public API (build vs. buy add-ons)Microsoft Groove

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Microsoft Dynamics 365 Sales vs Groove: strengths and trade-offs

Microsoft Dynamics 365 Sales

Pros

  • Free trial offered
  • Broad integration ecosystem (6)
  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan

Groove

Pros

  • Public API available

Cons

  • No free plan
  • No free trial
  • Pricing is quote-based (less transparent)
  • Fewer native integrations than the alternative
  • No compliance certifications listed

Buyer Fit

Who should use Microsoft Dynamics 365 Sales vs Groove?

Startups

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales keeps early-stage costs lowest with its entry tier.

Small businesses

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales offers the most accessible pricing for lean teams.

Agencies

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales connects to more tools for multi-client workflows.

Enterprises

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales leads on compliance and breadth for complex needs.

Ecommerce

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales integrates with more of the commerce stack.

SaaS companies

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is the more developer- and automation-friendly choice.

Integration overlap

Only in Microsoft Dynamics 365 Sales (6)

Microsoft 365TeamsPower PlatformOutlookLinkedIn Sales NavigatorAzure

Only in Groove (0)

Keep Exploring

Other alternatives worth considering

Similar crm software products buyers compare alongside Microsoft Dynamics 365 Sales and Groove.

Salesforce Sales Cloud

Salesforce Sales Cloud

$25/mo
HubSpot CRM

HubSpot CRM

$0/mo
Zoho CRM

Zoho CRM

₹800/mo
SugarCRM

SugarCRM

$59/mo
Freshsales

Freshsales

₹749/mo
monday sales CRM

monday sales CRM

$12/mo
More Microsoft Dynamics 365 Sales alternatives →More Groove alternatives →

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Microsoft Dynamics 365 Sales and Groove against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Microsoft Dynamics 365 Sales vs Groove — Frequently Asked Questions

What is the difference between Microsoft Dynamics 365 Sales and Groove?

Microsoft Dynamics 365 Sales and Groove are both CRM Software solutions. Microsoft Dynamics 365 Sales is rated 0.0/5 by 0 users, while Groove is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Microsoft Dynamics 365 Sales or Groove?

Based on user ratings, Microsoft Dynamics 365 Sales scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Microsoft Dynamics 365 Sales or Groove?

Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.

Does Microsoft Dynamics 365 Sales or Groove have a free plan?

Neither Microsoft Dynamics 365 Sales nor Groove currently offers a free plan, but Microsoft Dynamics 365 Sales provides a free trial.

Can I switch from Microsoft Dynamics 365 Sales to Groove?

Switching between Microsoft Dynamics 365 Sales and Groove is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Microsoft Dynamics 365 Sales vs Groove?

Microsoft Dynamics 365 Sales is best suited for teams that prioritise enterprise features. Groove works well for teams needing advanced capabilities.

Our Verdict

The bottom line on Microsoft Dynamics 365 Sales vs Groove

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales has the friendliest entry point for new teams.

Best for Enterprise

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales leads on compliance and feature breadth.

Best Value

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales delivers the lowest cost to get started.

Best AI Features

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between Microsoft Dynamics 365 Sales and Groove?

Visit Microsoft Dynamics 365 Sales Visit Groove Ask SIA
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