Webex

Webex by Cisco is an enterprise collaboration suite combining video meetings, cloud calling, team messaging, webinars, and contact center in one platform. Long a staple of large-organization conferencing, Webex delivers reliable HD meetings with screen sharing, recording, breakout sessions, and real-time translation, plus the Webex AI Assistant for meeting summaries, transcriptions, and message drafting. Its heritage in networking and hardware means tight integration with Cisco devices, rooms, and security.

The Webex Suite spans the communications stack. Webex Meetings handles video conferencing; Webex Calling provides cloud PBX telephony; Webex Messaging offers persistent team chat and spaces; Webex Webinars and Events run large broadcasts; and Webex Contact Center delivers omnichannel customer support. Cisco emphasizes enterprise-grade security, compliance, and administration, and Webex integrates with Microsoft 365, Google Workspace, Salesforce, and hundreds of apps, with devices for meeting rooms and desks.

Webex serves mid-market and enterprise organizations, especially those invested in the Cisco ecosystem or needing strong security and hardware integration. Pricing includes a free plan (40-minute meetings, up to 100 participants), a Webex Meet plan around $14.50 per user per month, a Webex Suite plan around $25 (adding calling), and custom Enterprise, with contact center and add-ons priced separately — and many enterprise deals bundled into broader Cisco agreements. It competes with Zoom, Microsoft Teams, Google Meet, and RingCentral, differentiating on security, Cisco integration, and its full UC suite.