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Conversational AI for customer conversation intelligence
Updated
Woveon is a conversational AI platform that analyzes large volumes of customer conversations to give organizations business intelligence. It centralizes conversations, transactions and behavior into a single customer view and adds suggested responses, analytics and compliance detection.
Woveon is used by financial services, ecommerce, call center and airline teams that want to learn from customer conversations. The company lists offices in New York and Sydney.
Woveon does not publish prices and asks prospects to request a demo, so this profile lists pricing as custom.
Teams comparing Woveon commonly look at Gong, Observe.AI and Cresta. What Woveon offers in particular is single customer view across conversations, transactions and behavior, intelligent response suggestions from past successes and dynamic analytics to find revenue opportunities.
Pricing Model
QUOTE BASED
Starting Price
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Free Options
None
API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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