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AI-powered conversation intelligence
RingCentral RingSense is a conversation intelligence AI agent offering RingCentral AI that records, summarizes and scores calls and meetings for sales and support. Founded in 2023 and based in Belmont, California, USA, RingCentral RingSense helps teams on RingCentral automate conversation intelligence work and get results faster.
RingCentral RingSense takes audio and video as input and produces text and insights. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Salesforce, Zendesk, ServiceNow and Microsoft Teams, so the agent works inside existing workflows.
RingCentral RingSense is built for teams on RingCentral. It suits teams that want call summaries and conversation scoring without adding headcount, while keeping people in control of review and final decisions.
RingCentral RingSense is often compared with Gong. RingCentral RingSense stands out for call summaries and coaching insights. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
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Free Options
Free trial
RingCentral RingSense for individuals and growing teams. See ringcentral.com for current pricing.
RingCentral RingSense for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Call summaries | , | |
| Conversation scoring | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Coaching insights | , | |
| AI receptionist | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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